Our Vision
SERVE
- We provide timely service to all stakeholders.
- We objectively and effectively assist our stakeholders in understanding everyone’s role in the bankruptcy process.
- We are patient and understand how our actions impact debtors.
COMMUNICATION
- We are professionals and provide timely communications within our organization and to our stakeholders.
- We are patient, respectful, and friendly while also being clear and concise.
- We listen to our stakeholders’ questions and concerns, and assist them throughout the bankruptcy process.
QUALITY
- We administer bankruptcy cases by being detailed, efficient, and effective
- This focus on quality assures accurate administration of funds and accountability to our stakeholders.
MAXIMIZING TECHNOLOGIES
- We are constantly developing user-friendly technologies to enhance the effectiveness of the bankruptcy process for all of our stakeholders
- We understand and accurately apply the technologies to its fullest potential.
BEING CREATIVE
- We are committed to the creative process including allocating time and resources each month to foster open ideas, inspiration, and critical thinking.
- Our creativity inspires us to utilize technology and simplify complex processes.
- Our willingness to explore new options promotes opportunities for us and will ultimately improve our service to stakeholders.
Office Closure Notice
Our office will be Closed:
May 28
Notice
IF YOU NEED TO REQUEST A 341 MEETING CONTINUANCE, PLEASE EMAIL
WANDA GOODING AT
wgooding@ch13md.com
OR TOM O’BRIEN AT
tobrien@ch13md.com.
###1/24/2018###
Document system update
We are improving the way documents are submitted electronically to our office. The new portal is called 13documents.com. Nancy has contracted with this site to allow secure, more detailed handling of your case documents. For example, your documents will be encrypted from the time you send them over the web, which avoids unencrypted transport of sensitive information for your clients through regular email. It also creates a history record with a date/time stamp for each document you upload so you can return to the site to review what you have sent previously. There are many more detailed options to choose from to categorize your documents, rather than the 4 options you have had in the past.
Trustees Fees
The current Trustee Percentage Fee is 7.2%. The fee is subject to change from time to time.
Contact us
Main: (301) 805-4700
Fax: (301) 805-9577
