Our Vision
SERVE
- We provide timely service to all stakeholders.
- We objectively and effectively assist our stakeholders in understanding everyone’s role in the bankruptcy process.
- We are patient and understand how our actions impact debtors.
COMMUNICATION
- We are professionals and provide timely communications within our organization and to our stakeholders.
- We are patient, respectful, and friendly while also being clear and concise.
- We listen to our stakeholders’ questions and concerns, and assist them throughout the bankruptcy process.
QUALITY
- We administer bankruptcy cases by being detailed, efficient, and effective
- This focus on quality assures accurate administration of funds and accountability to our stakeholders.
MAXIMIZING TECHNOLOGIES
- We are constantly developing user-friendly technologies to enhance the effectiveness of the bankruptcy process for all of our stakeholders
- We understand and accurately apply the technologies to its fullest potential.
BEING CREATIVE
- We are committed to the creative process including allocating time and resources each month to foster open ideas, inspiration, and critical thinking.
- Our creativity inspires us to utilize technology and simplify complex processes.
- Our willingness to explore new options promotes opportunities for us and will ultimately improve our service to stakeholders.
Chapter 13 Bankruptcy Case Will Be Made
Available On The Internet To Your Creditors And Other
Parties In Interest.
Pursuant to 11 U.S.C. §§ 1302(b)(1) and 704(7), your
Chapter 13 Trustee has a duty, unless
otherwise ordered by the bankruptcy court, to furnish
information concerning the administration of your
bankruptcy case as is requested by parties in interest.
In furtherance of this duty, the Chapter 13 Trustee will
make the following information available to parties in
interest who request such information:
1. Your name, address, bankruptcy case number, state and
district in which your case is pending, and the trustee
assigned to your case. Your social security number will
not be visible to parties in interest, but they will be
able to search for your bankruptcy case using your
social security number. Furthermore, your employer’s
name will not be displayed.
2. Information regarding claims filed against your
bankruptcy case including the identity of the claimant,
the type of claim (e.g., priority taxes, secured,
unsecured etc.), and the amount of the claim.
3. A history of all payments you make to the Chapter 13
Trustee in your bankruptcy case including the date and
amount of each payment.
4. A history of all disbursements made by the Chapter 13
Trustee in your bankruptcy case
including the date of the disbursement, the payee, and
the amount.
You may review, without charge, the information about
your Chapter 13 bankruptcy case that is posted on the
Internet. If you believe the information about your
bankruptcy case is inaccurate, you can contact your
Trustee to report the error. The URL address where your
information is posted is www.ndc.org, which is operated
by the NDC. You can contact the NDC at
www.ndc.org/Contact-Us.
Office Closure Notice
Our office will be Closed:
Update
Related to the COVID-19 Virus:
During this time, we understand that
many of our stakeholders may be affected by the precautions
surrounding the COVID-19 virus.
If you have a question or concern about your case,
please contact the office and we will do our best to assist
you. Please
understand that information and policies may change as the
court and government seek to halt the spread of the virus.
Questions or Concerns About your Case:
If you have an attorney, please contact
your attorney for additional information and help.
They are your best source of information and advice.
To speak to someone in the office, call our main office line
at 301-805-4700
ext. 104.
For Section 341 Meetings of Creditors:
The U.S. Trustee has informed the Court
that effective immediately, it will not be holding any
in-person Chapter 13 Section 341 Meetings scheduled through
April 10, 2020.
The U.S. Trustee may hold Section 341 meetings during this
period through telephonic or other alternative means not
requiring personal appearances by the debtors.
In that event, appropriate notice will be provided to
parties in accordance with bankruptcy law and rules for any
telephonic meetings scheduled during this period.
Only meetings that are specially noticed as being
held electronically will go forward.
All other meetings are continued to a later date to
be determined.
For All Other Court Hearings:
All Bankruptcy Hearings scheduled to
occur between April 16, 2020 through April 24, 2020 have
been continued except as determined by the presiding judge
in a particular case.
If you have an attorney, please contact your attorney
for additional information.
If you do not have an attorney, please contact our
office and we will be able to assist you.
Additional Information:
Please visit the Court’s website for
additional information:
Notice
Payments
To make an electronic payment, click on
the ePay tab above.
Checks or money orders should be made
payable to Rebecca A. Herr, Chapter 13 Trustee and sent to
the address below.
Payment Address
Rebecca Herr, Chapter 13 Trustee
P.O. Box 853
Memphis, TN 38101-0853
Thank you Nancy Grigsby for you dedicated years of service!
Tax returns
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IF YOU NEED TO REQUEST A 341 MEETING CONTINUANCE, PLEASE EMAIL
Babette Butler bbutler@ch13md.com
###1/24/2018###
Document system update
We are improving the way documents are submitted electronically to our office. The new portal is called 13documents.com. Nancy has contracted with this site to allow secure, more detailed handling of your case documents. For example, your documents will be encrypted from the time you send them over the web, which avoids unencrypted transport of sensitive information for your clients through regular email. It also creates a history record with a date/time stamp for each document you upload so you can return to the site to review what you have sent previously. There are many more detailed options to choose from to categorize your documents, rather than the 4 options you have had in the past.
Trustees Fees
The current Trustee Percentage Fee is 10%. The fee is subject to change from time to time.
Contact us
Main: (301) 805-4700
Fax: (301) 805-9577
